Privacy Policy - Surrey Storage
At Surrey Storage, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our storage services. By utilizing our services, you agree to the practices described herein.
Information We Collect
We collect various types of information to provide and improve our services. This information includes:
- Personal Identification Information: Name, address, email, phone number.
- Payment Information: Credit card details, billing address.
- Usage Data: Information on how you access and use our services.
- Location Data: Physical location related to our storage facilities.
How We Use Your Information
Your information is used for the following purposes:
- Service Provision: To process your storage rentals and manage your account.
- Communication: To send you updates, newsletters, and important notifications.
- Improvement of Services: To enhance our offerings based on your feedback and usage patterns.
- Security: To protect against fraudulent activities and ensure the safety of our customers.
Data Sharing and Disclosure
We understand the importance of keeping your information confidential. We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Trusted Service Providers: Third parties who assist us in operating our business and services, provided they agree to keep your information confidential.
- Legal Requirements: If required by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption: Protecting sensitive data during transmission.
- Access Controls: Limiting access to your information to authorized personnel only.
- Regular Audits: Conducting security audits to identify and address potential vulnerabilities.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Analyze Usage: Understand how visitors use our site to improve its functionality.
- Personalize Content: Deliver content tailored to your preferences.
- Manage Sessions: Keep you logged in and maintain your preferences during visits.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This ensures we can continue to provide you with our services efficiently.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information under certain conditions.
- Restriction: Request a limitation on how your data is processed.
- Opt-Out: Withdraw consent for data processing where applicable.
To exercise these rights, please contact us through the appropriate channels as outlined in our service agreements.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have unintentionally received personal data from a minor, we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites that are not operated by Surrey Storage. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date at the top of this policy and, where appropriate, through other communication channels.
Acceptance of Terms
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Contact Us
For any questions or concerns regarding this Privacy Policy, please refer to our customer support channels as outlined in our service agreements.
